Introduction
At West Coast Residential, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services. We are fully compliant with UK data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect the following personal data:
- Personal Identification Information: This may include your name, email address, phone number, and postal address when you contact us or request our services.
- Technical Data: Information about your device, browser type, IP address, and browsing activity on our website, collected through cookies.
- Transactional Data: Details of services requested or booked, payment details, and communication history.
2. How We Use Your Information
We use the personal data we collect for the following purposes:
- To provide you with the services you request, such as property rentals, sales, and related inquiries.
- To process payments and communicate with you regarding services and bookings.
- To improve our website and services, based on your feedback and usage.
- To send you marketing communications, including offers and updates, if you have opted in.
- To comply with legal obligations and protect our legal rights.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share it with:
- Service Providers: Third parties who assist with our website operations or deliver services, such as payment processors, hosting services, or IT support.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Cookies
Our website uses cookies to improve your user experience by remembering your preferences and analysing website usage. You can control the use of cookies through your browser settings, but this may impact the functionality of certain features on the website.
For more information, please refer to our [Cookie Policy].
6. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete data.
- Right to Erasure: You can request deletion of your personal data, subject to certain conditions.
- Right to Restrict Processing: You can request restriction of processing in certain situations.
- Right to Object: You can object to the processing of your personal data for direct marketing purposes.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used format.
To exercise these rights, please contact us using the details provided below.
7. Links to Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact.